Tee booking payments are not visible to the club until the day of play.
1. Cancelling BEFORE the day of play
If the booking has been cancelled before the day of play the club will refund it on or after THAT day and not before hand.
2. Cancelling ON or AFTER the day of play
On or after the day of play is when the club will either,
- authorise the payment - charged the player/s for the booking as they come in and played.
- refund the payment - started the refund process due to a booking was cancelled or player did not show up
Note: authorising/refunding or refunding payments are at the club's discretion
A refunded payment will take up to 7 days to be completed and will not show on the statement as a refund, the green fee payment will be removed and it will then show the non-refundable booking fee of $2.00 and this is how you know the refund has been processed for you.
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