Knowledge base

Subscriptions (3)

Membership billing with seamless Xero integration.

Xero (2)

• Xero - How to handle dishonoured direct debit payments
• Xero Sync - Invoice Document Date Update

Renewals (2)

• Renewals - Checklist before doing Bulk Renewal
• Renewals - How to batch process subscription renewals

Credit Notes (1)

• Credit Note - Allocation in DotGolf

Point of Sale (POS) (5)

Smartpay Eftpos (3)

• Smartpay Eftpos - How to reconcile late Eftpos settlements
• SmartPay Eftpos - How to settle terminal transactions at the end of the day
• Smartpay Eftpos - Using EFTPOS while internet is offline

Lightspeed O-Series (Kounta) (20)

• Creating Variants in Series - O
• How to create a Recipe in Lightspeed
• Lightspeed O-Series (Kounta) - Adding a Product Variant

View all 20

Functions (17)

• Functions - Add registration options to a functions online registration
• Functions - ​How to Add Catering to a Functions Booking
• Functions - ​How to Add Equipment/Extras to a Function Booking

View all 17

POS FAQs (3)

• POS FAQs - DOs and DON'Ts for Online Teebooking and DG POS
• POS FAQs - How to Change marker when it is part of POS
• POS FAQs - Receiving subscription payments at POS prior to creating a member in DotGolf

POS/Xero (6)

• Editing a POS reconciliation Invoice in Xero
• Creating and selling a Scorecard with DG POS
• DG POS - Use House Account to Pay for more than one scorecard

View all 6

Golf NZ (3)

MyGolf (13)

• Golf NZ - Privacy Settings
• How to save My Golf shortcut and password using an apple device
• My Account: House Account

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App (5)

• Golf NZ App - How to Turn On/Off App Notifications
• Golf NZ App - How to view the scorecard "Message of the Day" in the App
• Golf NZ App - Submitting a Digital Scorecard

View all 5

Flexiclub & Casual Golf (7)

• Casual Golf - How to register as a casual golfer
• Flexiclub - How to cancel my Flexiclub membership
• Flexiclub - How to change your membership from monthly to annual or vice versa

View all 7

Members FAQs (1)

Answers to frequently asked questions.

Members FAQs (13)

• Club Competitions - How to register into a club competition
• Club Competitions - How to register into a club competition with online payment
• Club Competitions - Payment via House Account

View all 13

Scorecards (1)

Card Admin (3)

• Scorecards - How to edit the card that was already printed
• Cards were printed off the wrong marker, correct marker selected
• How to print blank cards

Communications (4)

Templates (4)

• New Bulk Email Template
• Updating Text Boxes in Bulk Email
• Updating Images in Bulk Email

View all 4

Drafts (2)

• Saving Draft Emails in Communications
• Emailing a Bulk Email in Communications

Mailing Lists (2)

• Creating Mailing Lists
• Adding Mailing List Recipients

App Messages (1)

• App Notifications to Members

Clubhouse (4)

Home (5)

• Updating Course Status
• Membership Overview
• Inbox

View all 5

Members (6)

• Creating a New Membership
• Basic Membership Search
• Merging Previous Memberships

View all 6

Scores (3)

• Scorecard Entry
• Score Entry for Overseas Scores
• Enter Score Into A Competition for Clubs without Card Printing System

Settings (28)

• Club Settings
• Club Descriptions, Local Rules & Facilities
• Contacts

View all 28

Events (5)

Competitions (19)

• Team Competition Results
• Register a Visitor for a Competition
• Online Event Registration Setup

View all 19

Pennants (6)

• Adding Teams to a Pennants Tournament
• Creating a Pennants Tournament
• Adding a Schedule to a Pennants Tournament

View all 6

Prize Templates (6)

• Setting Up Prize Templates
• Generating a Prize Report
• Competition Placing - Prize Templates

View all 6

Functions (8)

• ​Setting up Online Registrations for Functions
• Creating/Editing Function Custom Fields
• How to Delete a Functions Venue

View all 8

Match Play (5)

• Match Play Set Up
• Registration Options - Match Play
• Registering Players - Match Play

View all 5

POS (2)

Kounta (4)

• Adding a POS Category in Kounta
• Adding a POS Category to a New Product in Kounta
• Adding a POS Category to an Existing Product in Kounta

View all 4

SmartPay Eftpos (1)

• Using EFTPOS while internet is offline

Tee Booking (4)

Dashboard (3)

• Creating a Timesheet
• Editing a Timesheet
• Deleting a Timesheet

P.O.G (11)

• Tee Booking Colour Indicators
• Printing a Tee Sheet
• Opening Tee Sheet Public Display

View all 11

Templates (3)

• Creating a Tee Booking Template
• Modify an existing Tee booking Template
• Starters on a Tee Sheet

Payments (2)

• Processing Online Tee Booking Payments
• Update Green Fee Payment