DotGolf Helpdesk

Helpdesk Portal 5

• How to sign up to helpdesk portal
• How to reset password on helpdesk portal
• How to get support for Golf Clubs
• How to create a ticket for affiliated and non-affiliated members
• New Bulk Email Webinar

Getting Started 3

• How to sign up on new golf.co.nz for casual golfers (non-affiliate)
• How to register for an online account through the club website
• How to sign up on Golf New Zealand Website

FAQ (members) 12

• How do I update my email address on golf.co.nz
• How members can reset their password on golf.co.nz
• How to save My Golf shortcut and password using an apple device
• How to clear cache and cookies
• Email address has changed, how do I reset my password?

See all 12 articles

Public 1

• Reporting Problems Effectively

App notifications 3

• Tee booking app notifications to players
• App notifications to members
• App Notification Guidelines

Xero 5

• Xero - Creating a Credit Note against an Invoice
• Xero - Creating a Credit Note Assigned to a Member (not to a specific invoice)
• Xero - How to handle dishonoured direct debit payments
• Xero - Allocating an existing credit note to an invoice
• Xero - Remove & Redo vs Unreconcile

Categories 2

• Category - How to setup your default category subscription rates
• How to move members in correct category in bulk

Online Payment - Member How To's 3

• How to sign up as a new member and pay online
• How to pay for an outstanding invoice balance online
• How to add a membership billing card

Casual Golf 1

• How to register as a casual golfer

Flexiclub 7

• How to register to Flexiclub
• How to update my billing card
• How to pay for your Flexiclub membership online
• How to change your membership from monthly to annual or vice versa
• How to cancel my Flexiclub membership

See all 7 articles

Smartpay EFTPOS 2

• Using EFTPOS while internet is offline
• How to settle SmartPay terminal transactions at the end of the day