Support FAQs - How to clear cache and cookies

Modified on Fri, 31 May at 6:29 PM

Clearing Cache and Cookies

1. Go to the menu in the top right hand corner of you browser

2. Go to the History

3. Once in the history go to “Clear browsing data”

4. When the box appears change Obliterate the following items from: the beginning of Time and tick the boxes you wish to clear out, ensuring the Browsing History, Download History, Cookies and other site and plug-in data and Caches images and files are ticked.

Please note: having the Passwords and Autofill ticked will remove these from the browser and you will need to be re-entered in to all sites including the ones that are set for an auto login.

Then click on the “Clear browsing data”

5. Once it has been cleared it will then take you in to the settings page and you will be able to close the tab and continue on with your work.